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Support is available not only
to users of the FC process controller, we provide a wide range of drying
help to others using older manual controllers and many other computerized
"schedule" type controllers.
Online
Support:
In addition, Frank Controls Ltd. offers an "On-line
24 hour" online service via the desktop computer. In the event of troubles with the kiln or
control, Frank Controls technicians can initiate a modem phone call or
TCP/IP connection to your mill site and troubleshoot problems over the
internet, minimizing your down time.
The customer is required to supply a dedicated phone or Ethernet
line to the PC in the control room.
This ON-LINE monitoring service provides drying help for the
operator, or remote service ability.
Training:
Frank Controls Ltd. offers up close and personal
training. Contact us for details sales@frankcontrols.com or
1-250-765-2900.
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